cd33 Terms and Conditions

1 Acceptance of Terms

Welcome to cd33. These Terms and Conditions ("Terms") apply to all users of the cd33 platform, including the website at cd33.run and the cd33 mobile application. By accessing or using cd33 in any way — whether browsing, registering, depositing, or playing — you agree to be bound by these Terms.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and cd33. If there is any conflict between these documents, these Terms take precedence unless otherwise stated.

cd33 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

2 Eligibility

To use cd33, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. cd33 does not permit underage gambling under any circumstances.
• You must be legally permitted to participate in online gaming activities under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or using the platform.
• You must not be a current employee, contractor, or immediate family member of a cd33 employee.

cd33 reserves the right to request proof of age and identity at any time. Accounts that cannot verify eligibility will be suspended pending review. Any winnings generated by an ineligible account may be voided.

3 Account Registration

To access the full features of cd33, you must register an account. During registration, you agree to:

• Provide accurate, complete, and truthful information including your real name, date of birth, and contact details.
• Keep your registration information up to date. If your details change, update them promptly via your account settings or by contacting support.
• Create only one account per person. Multiple accounts are strictly prohibited. If duplicate accounts are detected, all accounts may be closed and balances forfeited.
• Choose a strong, unique password and keep it confidential. Do not share your login credentials with anyone.
• Notify cd33 immediately if you suspect unauthorized access to your account.

cd33 is not responsible for losses resulting from your failure to secure your account credentials. You are fully responsible for all activity that occurs under your account, whether or not you authorized it.

cd33 reserves the right to refuse registration or close any account at its discretion, including where it suspects fraud, identity misrepresentation, or violation of these Terms.

4 Deposits and Payments

cd33 accepts deposits via the following payment methods available to Bangladesh players:

• bKash — Bangladesh's most widely used mobile financial service.
• Nagad — Bangladesh Post Office's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile banking service.

All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method and account status.

Deposits are generally credited to your cd33 account within minutes of a successful transaction. If a deposit does not reflect within 30 minutes, contact cd33 support with your transaction reference number.

cd33 reserves the right to impose deposit limits on any account for responsible gaming or compliance reasons. These limits may be applied without prior notice in cases where problem gambling indicators are detected.

5 Withdrawals

Withdrawal requests on cd33 are processed via the same payment methods used for deposits — bKash, Nagad, and Rocket. Withdrawals are paid to the account registered in your name only.

Standard withdrawal processing times on cd33 are among the fastest in the Bangladesh market, typically completing within 3 minutes for standard amounts. Larger withdrawals may require additional verification and take longer to process.

The following conditions apply to all withdrawals:

• Your account must be fully verified before withdrawals above a certain threshold are processed.
• Any active bonus funds must meet the applicable wagering requirements before the associated real money balance can be withdrawn.
• cd33 reserves the right to request identity verification documents before processing any withdrawal.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• cd33 may delay or withhold withdrawals where fraud, money laundering, or terms violations are suspected.

If your withdrawal request is declined, cd33 support will notify you of the reason and the steps required to resolve the issue.

6 Bonuses and Promotions

cd33 offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, in addition to these general bonus rules:

• Bonuses are credited to your bonus balance and cannot be withdrawn directly. They must be wagered according to the stated wagering requirement before any associated winnings become withdrawable.
• Wagering requirements specify how many times the bonus amount must be bet before a withdrawal is permitted. For example, a 10x wagering requirement on a 500 BDT bonus means you must place 5,000 BDT in total bets before withdrawing.
• cd33 reserves the right to withdraw any bonus offer at any time without prior notice.
• Only one welcome bonus is available per player, per household, and per device. Attempting to claim multiple welcome bonuses through duplicate accounts will result in all bonuses being voided.
• Bonuses have expiry periods. Any bonus not used within the stated timeframe will be removed from your account automatically.
• cd33 reserves the right to reclaim bonus funds if it determines that a player has abused the bonus system in any way.

7 Fair Play and Prohibited Conduct

cd33 is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited on the platform:

• Cheating and fraud: Any attempt to manipulate game outcomes, exploit software vulnerabilities, or use unauthorized third-party tools to gain an unfair advantage.
• Automated betting: The use of bots, scripts, or any automated software to place bets or interact with the platform is not permitted.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in card games such as Pool Rummy or Blackjack MH.
• Money laundering: Using cd33 to deposit, transfer, or withdraw funds for the purpose of concealing their origin. cd33 complies with applicable anti-money laundering regulations and will report suspicious activity.
• Chargebacks: Initiating a chargeback or payment reversal on a deposit made to cd33. Any player who initiates a chargeback will have their account suspended and the disputed amount deducted from their balance.
• Impersonation: Registering or operating an account using another person's identity or payment details.

Where prohibited conduct is detected, cd33 reserves the right to void all bets placed during the period of abuse, suspend or permanently close the account, withhold any balance pending investigation, and report the activity to relevant authorities where required by law.

8 Responsible Gaming

cd33 takes its responsibility to players seriously. Gaming should be an enjoyable form of entertainment, not a source of financial stress or harm. cd33 provides the following responsible gaming tools to all players:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your account.
• Session time reminders: Receive notifications when you have been playing for a set period of time.
• Cooling-off periods: Temporarily suspend your account for a defined period if you feel you need a break.
• Self-exclusion: Permanently close your account and request to be excluded from cd33 marketing communications.

These tools are available from within your account settings. cd33 encourages all players to use them proactively. If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources.

cd33 staff are trained to identify signs of problem gambling and may reach out to players who show concerning patterns of behavior. This is done in the interest of player welfare and is not punitive.

9 Privacy and Data

cd33 collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy.

Key points regarding your data on cd33:

• Your personal information is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
• cd33 does not sell your personal data to third parties for marketing purposes.
• cd33 may share data with payment processors, identity verification services, and regulatory authorities where required.
• You have the right to request access to the personal data cd33 holds about you. Contact support to make a data access request.
• Account data is retained for a minimum period required by applicable law, even after account closure.

10 Intellectual Property

All content on the cd33 platform — including but not limited to the logo, game graphics, interface design, text, software, and promotional materials — is the intellectual property of cd33 or its licensors and is protected by applicable copyright and trademark law.

You are granted a limited, non-exclusive, non-transferable license to access and use the cd33 platform for personal, non-commercial gaming purposes only. This license does not permit you to:

• Copy, reproduce, or distribute any cd33 content without written permission.
• Reverse engineer, decompile, or attempt to extract the source code of any cd33 software.
• Use cd33 branding or trademarks in any way that implies endorsement or affiliation without prior written consent.
• Create derivative works based on cd33 content or software.

Any unauthorized use of cd33 intellectual property may result in legal action. If you believe your own intellectual property has been infringed on the cd33 platform, contact us at [email protected].

11 Limitation of Liability

To the fullest extent permitted by applicable law, cd33 and its officers, directors, employees, and agents shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Losses resulting from technical failures, server downtime, or interruptions to the platform that are outside cd33's reasonable control.
• Losses resulting from unauthorized access to your account caused by your failure to secure your credentials.
• Any indirect, incidental, special, or consequential damages arising from your use of cd33, even if cd33 has been advised of the possibility of such damages.

cd33 makes no warranty that the platform will be available at all times, free from errors, or that game results will meet your expectations. All games are provided on an "as is" basis.

12 Account Termination

Either you or cd33 may close your account at any time.

If you wish to close your account: Contact cd33 support and request account closure. Any real money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to standard withdrawal processing and verification requirements. Bonus balances that have not met wagering requirements will be forfeited upon closure.

If cd33 closes your account: cd33 reserves the right to suspend or permanently close any account at its discretion, including where:

• A violation of these Terms has been detected or is suspected.
• Fraudulent, abusive, or illegal activity is identified.
• The account holder is found to be ineligible to use the platform.
• A self-exclusion request has been submitted.
• cd33 is required to do so by law or regulatory directive.

Where an account is closed due to a terms violation, cd33 reserves the right to withhold any balance pending investigation. If the investigation concludes that no violation occurred, the balance will be returned. If a violation is confirmed, the balance may be forfeited in whole or in part.

13 Changes to Terms

cd33 may update these Terms and Conditions at any time. When material changes are made, cd33 will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

It is your responsibility to review these Terms periodically. Continued use of the cd33 platform after changes are published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your account or a specific policy, please contact the cd33 support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most queries are resolved within 10 minutes during peak hours.

For responsible gaming support specifically, please visit our dedicated Responsible Gaming page which contains additional resources and self-help tools.

For questions about how your personal data is handled, please refer to our Privacy Policy.